gct99 Privacy Policy

1 Introduction and Purpose of This Policy

gct99 ("we", "us", or "the platform") operates an online gaming service for users in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities. The purpose of this privacy policy is to clearly inform you what types of information we collect, how that information is used, and what steps we take to keep your information secure.

This privacy policy applies to the gct99 website (https://gct99.cam) and all associated services. By registering on our platform or using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, you are asked to refrain from using the platform's services.

2 What Information We Collect

2.1 Information Provided at Registration

When you create an account on gct99, we collect the following personal information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address and country
• Preferred currency (Bangladeshi Taka / BDT)
• Username and password

2.2 Financial Information

For deposits and withdrawals, we process payment-related information. This includes your bKash, Nagad, Rocket, or Upay account number, bank account details, and transaction history. We never store your complete financial account credentials.

2.3 Identity Verification (KYC) Information

To ensure safe and responsible gaming and to prevent money laundering, we may collect information from your National Identity Card (NID), passport, or driving licence. This information is stored using strictly encrypted methods.

2.4 Usage Data

While you use the platform, we automatically collect certain information, which includes:

• IP address and device type
• Browser type and language settings
• Login and logout times on the platform
• Pages visited and activity logs
• Gaming history and betting patterns

2.5 Cookies and Tracking Technologies

gct99 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse platform performance. To learn more about managing cookies, check your browser settings.

3 Purposes for Using Your Information

We use the information we collect for the following purposes:

• Account Management: To create, verify, and manage your gct99 account.
• Payment Processing: To securely complete deposit and withdrawal transactions. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
• Customer Support: To resolve your issues through 24/7 live chat support in Bengali.
• Security: To detect and prevent fraudulent activity.
• Responsible Gaming: To identify problematic gaming behaviour and provide assistance.
• Service Improvement: To analyse usage data and improve the platform experience.
• Legal Compliance: To comply with applicable laws and regulations.

4 Information Sharing and Disclosure

gct99 strictly protects the confidentiality of your information. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

Limited information may be shared with payment gateways (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology infrastructure providers — only to the extent necessary to complete the service. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may be required to provide information to relevant authorities when ordered by a court, directed by the government, or required by a legal process. In such cases, we will only provide the information that is legally required.

4.3 Business Transfers

In the event of a future business merger or acquisition, user information may be transferred. However, the new owner will be bound to comply with this privacy policy.

5 Data Security Measures

To protect your personal information, gct99 uses industry-standard technologies and processes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Secure Servers: Our servers are protected by advanced firewalls and security protocols.
• Access Controls: Only authorised staff can access your information, and only for necessary reasons.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Two-Factor Authentication: Two-factor authentication is available to help keep your account secure.

Although we apply the highest security measures, data transfers over the internet are not entirely risk-free. You are therefore advised to keep your account password private and to avoid logging in on unfamiliar devices.

6 Data Retention Period

gct99 retains your information for as long as your account remains active and you continue to use the service. Even after an account is closed, certain information may be retained for a specified period for the following reasons:

• To meet legal obligations and comply with anti-money laundering regulations
• For dispute resolution and claims processing
• For investigation of potential fraud
• To maintain business and security log records

Once the defined retention period has ended, your information will be securely deleted or irreversibly anonymised.

7 Your Rights

As a gct99 user, you have the following rights regarding your personal information:

7.1 Right to Access Your Information

You may request to know what information we hold about you. We will provide you with a detailed report within a reasonable time.

7.2 Right to Correct Your Information

If any of your information is incorrect or incomplete, you may request that it be corrected or updated. Most information can be changed directly in your account settings.

7.3 Right to Delete Your Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or legitimate interests.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted — for example, if you are disputing the accuracy of the information or believe the processing is unlawful.

7.5 How to Exercise Your Rights

To exercise any of the rights above, please contact us:

8 Protection of Children and Minors

gct99 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of account registration. If we become aware that a minor is using or attempting to use our platform, we will immediately close that account and delete the associated information.

Our request to parents and guardians — please monitor the online activity of underage members of your household and keep access to your gct99 account secured from them.

9 International Data Transfers

To provide our services, your information may in some cases be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Adequate data protection laws exist in the destination country, or
• The receiving party is contractually bound to provide protection equivalent to this privacy policy
• All international transfers are completed using SSL encryption

10 Third-Party Links and Services

The gct99 platform may include payment service gateways such as bKash, Nagad, Rocket, and Upay. These third-party services have their own privacy policies, and we are not responsible for their information collection or use. We recommend reading the privacy policy of the relevant service before using any payment service.

11 Changes to This Policy

gct99 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email
• A notice will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will change

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account at any time.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali — log in to the platform and contact us directly

We will review your complaint and respond within a reasonable time. Our privacy team is committed to resolving your concerns.